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Onboard Hospitality Forum

Onboard Hospitality has formed a strategic partnership with the International Rail Catering Group (IRCG) to invite rail operators and passenger experience specialists to meet at their own dedicated event within InnoTrans.

Catering, wellbeing, design and innovation experts will join the forum to share relevant market intelligence and insights, and provide visionary ideas and inspiration to those driving onboard excellence within the rail sector.

Roger Williams, IRCG Chairman:

"This event will allow those working to enhance the passenger experience the chance to hear from industry experts as they present the latest trends, innovations, designs and ideas which can increase customer satisfaction, loyalty and repeat travel.”

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Speaker (extract)

  • Mr. Simon Pont, CEO, ECR Retail Systems
    who will explain how effective mobile point of sale technology can help drive onboard revenues and enhance the customer experience.

  • Ms. Claire Ansley, Customer Experience Director, Virgin Trains East Coast
    who will give insights into the pioneering and award-winning service including the collaboration between the operator and celebrity chef James Martin to revolutionise rail catering onboard.
  • Mr. Manoj Pridhanani, Creative Manager, Kaelis
    as leading onboard products, services and solutions provider Kaelis will highlight how attention to design concepts and small touches can transform the rail journey into a truly beautiful experience.

Onboard Hospitality Forum

Wednesday, September 19th
10.00 am - 1.00 pm
CityCube, level 3, room M 6


Contact
Mr. Roger Williams
International Rail Catering Group IRCG
www.ircg.info
also at stand 111, hall 1.1 within Travel Catering & Comfort Services area

Ms. Julie Baxter
Onboard Hospitality Magazine
Julie.Baxter@bmipublishing.co.uk
www.onboardhospitality.com

Travel Catering & Comfort Services Route

The exhibition segment of Interiors features an dedicated area of Travel Catering & Comfort Services. This area focuses on passenger experience equipment, interior fittings and catering products.

Join the special route:
Travel Catering & Comfort Services

Contact

Mr. Erik Schaefer
Product Manager InnoTrans
T: +49 30 3038 2034
schaefer@messe-berlin.de